Frequently asked questions
How much does auto transport cost?
The cost of auto transport depends on various factors such as the distance, vehicletype, transport method (open or enclosed), and any additional services requested. We provide personalized quotes based on your specific requirements.
Is my vehicle insured during transport?
Yes, your vehicle is insured during transport. The carriers we work with are required to have insurance coverage that meets industry standards. This coverage protects your vehicle against damages that may occur during the transport process. Keep in mind Hawaii vehicle shipments operate under specific guidelines due to the insurance limitations imposed by ocean freight liners.
How long does it take to transport a vehicle?
The transit time for auto transport depends on the distance and the specific route. Generally, it can take any where from a few days to a couple of weeks. We provide estimated transit times based on the information you provide during the booking process.
Can I ship personal belongings in my vehicle?
Yes, you have the option to ship personal belongings in your vehicle. Our standard quote includes up to 100 pounds of personal items. If you wish to add additional items, please consult with our representative for specific requirements and further details. We will ensure that all necessary guidelines are met to facilitate a smooth and secure transport of your personal belongings.
Can I track the progress of my vehicle during transport?
Yes, we provide tracking updates for your vehicle throughout the transport process. Our team will keep you informed and provide updates on the status of your shipment. You can also reachout to us for additional information.
What if there is damage to my vehicle during transport?
In the rareevent of damage during transport, you should thoroughly document the damage upon delivery and notify us immediately. We will assist you in filing a claim with the carrier's insurance company to resolve the issue promptly.
Do I need to be present for vehicle pickup and delivery?
It is generally recommended to be present for both the pickup and delivery of your vehicle. If you are unable to be present, you can designate a trusted representative to be there on your behalf.
What if my plans change and I need to reschedule or cancel my transport?
We understand that plans can change. Please refer to our rescheduling and cancellation policies outlined in our Terms and Conditions. We will work with you to accommodate changes whenever possible.